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Customer Support★ 4.4/5 (700+ reviews)15,000+ installs
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Gorgias for Shopify

The #1 Helpdesk for Shopify Brands

Gorgias is the leading customer support helpdesk built specifically for Shopify stores. It unifies email, live chat, social media, SMS and phone support in one dashboard — with deep Shopify integration that shows customer order data alongside every ticket.

Quick Facts

CategoryCustomer Support
Rating4.4/5 ★
Reviews700+
Installs15,000+
PricingFrom $10/month

Our setup service includes:

  • ✓ Full installation & configuration
  • ✓ Theme integration
  • ✓ Cross-app connections
  • ✓ Team training & handover
What It Does

What does Gorgias do for your Shopify store?

Gorgias is the leading customer support helpdesk built specifically for Shopify stores. It unifies email, live chat, social media, SMS and phone support in one dashboard — with deep Shopify integration that shows customer order data alongside every ticket.

✓All support channels in one inbox — email, chat, social, SMS
✓Customer order history visible directly in support tickets
✓Automated responses for common questions
✓AI-powered ticket routing and response suggestions
✓Revenue statistics — track how support drives sales
✓Macros and templates for fast, consistent responses
Why It Matters

Why your Shopify store needs Gorgias

Average Shopify store spends 5–10 hours per week on customer support manually. Gorgias reduces response time by 60% and enables support teams to see full customer context without switching between tabs.

Our Service

Professional Gorgias setup for your Shopify store

We integrate Gorgias with your Shopify store, configure all support channels, set up automations and macros for common queries, and create a structured support workflow that scales with your business.

We have set up Gorgias for hundreds of Shopify stores in the UK, USA and Australia. Our professional configuration ensures the app is integrated correctly with your theme, connected to your other tools, and optimised for maximum results from day one.

⚡Fast SetupProfessionally configured in days, not weeks
🎨Brand-MatchedAll widgets and emails customised to your design
🔗Fully IntegratedConnected to your other apps and Shopify theme
📋Full HandoverDocumentation and team training included
Comparison

Gorgias vs alternatives

How does Gorgias compare to its main competitors for Shopify stores?

ToolStrengths for ShopifyBest Choice?
★GorgiasBuilt for e-commerce, best Shopify integration, revenue attribution for support✓ Recommended
ZendeskMore powerful for complex enterprise, steeper learning curveAlternative
FreshdeskMore affordable, broader non-Shopify use casesAlternative
TidioEasier to start, good live chat, weaker helpdesk featuresAlternative
Got Questions?

Frequently asked questions

Have confusions? Don't worry. Check out some of the commonly asked queries.

What is Gorgias and what does it do for Shopify?
Gorgias is the leading customer support helpdesk built specifically for Shopify stores. It unifies email, live chat, social media, SMS and phone support in one dashboard — with deep Shopify integration that shows customer order data alongside every ticket. It is used by 15,000+ Shopify merchants and is rated 4.4/5.
How do I integrate Gorgias with my Shopify store?
Gorgias integrates with Shopify through the Shopify App Store. The installation is straightforward, but professional configuration — including theme integration, automation setup, and cross-app connections — requires expertise. Our team handles the complete setup for you.
How much does Gorgias cost for Shopify?
Gorgias pricing: From $10/month. Our professional setup service is a one-time investment that ensures the app is configured correctly from day one, saving you hours of trial and error.
Is Gorgias worth it for my Shopify store?
Average Shopify store spends 5–10 hours per week on customer support manually. Gorgias reduces response time by 60% and enables support teams to see full customer context without switching between tabs. Whether it's worth it depends on your specific situation — contact us for a free consultation and we'll advise whether this app is right for your store and how to get the most out of it.
Can Shopify Plus Designers set up Gorgias for my store?
Yes — we set up Gorgias professionally for Shopify stores in the UK, USA and Australia. Our setup includes full configuration, theme integration, automation setup, and handover training. Contact us for a free quote.

Essential Features Included in
E-Commerce Shopify Plan

Are you looking to scale up your Shopify business? We offer all-inclusive Shopify features that deliver long-term value for your business.

Store Setup

Theme Customization

Design Improvements

Store Development

Theme and Apps Updates

On-Page Technical SEO

Store Redesign

Store Speed Optimization

Integrate Sales Channel

PSD to HTML

App Integration

Shopify Migration

PSD to Shopify

Store Maintenance

Shopify API Integration

Client Reviews

Let’s Hear from Our Clients

We've shared a lot about our work. Why don't you take a look at what our clients have to say about our expertise?

Switching to Shopify was a game-changer, and partnering with Shopify Plus Designers was instrumental in our success. They delivered customized solutions with extensive features that exceeded my expectations. Their expertise and support have been invaluable, and I highly recommend them to anyone looking to elevate their e-commerce experience.

★★★★★
Sam Denver

Shopify Plus Designers expertly transformed my vision into a thriving Shopify store. What impressed me most was their ability to deliver exceptional quality at an affordable price. The value I received far exceeded my investment, making it a truly worthwhile partnership. Im grateful for their expertise and highly recommend their services.

★★★★★
Anastasia Luke

Working with Shopify Plus Designers has been a revelation! Their all-encompassing marketing solutions have enabled me to effectively reach and retain a broad customer base, resulting in significant growth for my business. Their services have truly exceeded my expectations!

★★★★★
Richard Issac

Since teaming up with Shopify Plus Designers, we have seen a significant boost in sales and a substantial decrease in cart abandonment rates, all thanks to Shopifys streamlined checkout process. I am absolutely thrilled with the results!

★★★★★
Eric Samuel

Partnering with Shopify Plus Designers has been a game-changer for my business. With their expertise, I have been able to create a thriving Shopify store that is easy to manage, thanks to the intuitive dashboard that lets me oversee all my sales channels in one place.

★★★★★
Veronica Matt

We are absolutely thrilled with the Shopify store that Shopify Plus Designers has created for us. Their talented team of experts has truly exceeded our expectations, and we are confident that they will do the same for you - they are a team that truly delivers!

★★★★★
Kate Oscar

If you are considering building a Shopify store, I highly recommend partnering with Shopify Plus Designers. They have transformed my online store into a stunning and effective sales machine, and I have seen a significant boost in sales within just a few months. Their expertise is truly worth investing in!

★★★★★
Benjamin Clark

I am grateful to Shopify Plus Designers for their exceptional services. Their responsive and attentive team took the time to understand our vision, exceeding our expectations with top-notch results. Their dedication to delivering outstanding work is impressive! We could not be happier with the final product and highly recommend their services.

★★★★★
Whitney Nathan
Shopify Plus Designers

Expert Shopify agency serving UK, USA, Australia and globally. 500+ stores built. Fixed pricing. 30-day launch guarantee.

500+

Stores Built

4.9★

Client Rating

30-Day

Launch Guarantee

UK · US · AU

Markets Served

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Shopify Plus Designers is an independent company providing design and development services for e-commerce. We are not affiliated with, endorsed by, or in any way officially connected with Shopify Inc. The name "Shopify" and related marks are registered trademarks of Shopify Inc.